Complaint Review: CENFLFIN

I noticed CENFLFIN.COM charges on my bank statement so I went to the website and called the customer service number. I spoke to a man who's supposed name is Christopher Martin and he could not find my name and requested to use my bank account number I gave as they already had it obviously and suprise suprise my account came up.

I asked why they were charging me and he stated the account was opened 10/2006 although I did not sign up for this and he did not have my name even. I requested a refund and he said no I then asked for my account closed and he stated he would so I asked for a confirmation via e-mail or mail and he stated he would not do that.

I then asked to speak with his supervisor and he stated it was corporate and they have no phone number only a PO BOX. I freaked out and said close my account and hung up.

I went over my bank statements for the past 3 years and noticed random charges from this company never 2 months in a row except for the last 3 months. I feel like they were charging me randomly so I wouldn't notice which was obviously affective. So I called back and of course the same guy answered the phone. I told him I went over my bank statements and could tell they were charging me randomly so I wouldn't notice he basically said so what are you going to do you have no proof, what are you gonna say, you don't even remember signing up (because I didn't).

I filed with BBB so hopefully something happens. If you see charges from CENFLFIN.COM on your bank statements I would file asap.

Kristy
seattle, Washington
U.S.A.