Complaint Review: Centennial Wireless

i got service with centennial wireless 5 days ago and payed first month bill up front and got a bill today tellin me that i owe them money. so i call to find out what was goin on with it they told me that its for the first month. i told them i had payed the first month up front. they told me that i didnt. and they i asked them about them losing money off my account they didnt know where the money went the guy i was talkin told me there was nothin that they could do about it i was stuck with the bill and basiclly they was not worried about the money missing of my account i told them i souldnt be gettin a bill that i payed upfront for. it only be 5 days. i asked about takin my phones back he said i had 15 days. i asked him about how long would it take to get my money back he told me it would be 6 to 8 weeks if not long. if they give money back on the usage on the phones.

Josh
new castle, Indiana
U.S.A.