Complaint Review: Center For Credit Counseling Services

I first went to Center for Credit Counseling Services to help me get out of debt. It was OK at first and then I was receiving late notices from my credit card company. When I called they always said the payment has been submitted and eventually it got there.

Then in January 2005, the payment they sent bounced. I called and told them I wanted out of the program because they broke the contract. I fought with them for several months about the $1600 they owed me. They finally sent me a certified letter stating that they would refund $525 so I decided I was sick of messing with them, had my signature notarized and sent it back certified. One of their employees signed for my return letter on May 20, 2005. I still do not have that money and can get no one to return my calls or answer my emails.
This company is scum!

Diane
Independence, Missouri
U.S.A.