CENTRAL COAST NUTRACEUTICALS,INC (AKA) COLOTOX, ACAIPURE A COMPLETE SCAM, THEY GET YOUR CARD NUMBER AND SEND YOU MANY OTHER PRODUCTS. LARGO Florida
I ordered a free trail of colotox and acaipure for 1 dollar plus the shipping and handling which was 2.95. on the order form there was only space for your card number and billing address. The message appeared that my statment would read colotox. When it arrived they shipped some hoodiaburst gum and hoodiawater for 10.00 and 29.95. I tried calling them only to stay on hold for 2 hours and then the consumer service rep was rude and would not let me speak to a supervisor and told me to send it bac and pay the postage. Then he rudely hung up on me. I DID JUST THAT AND THEY CHARED MY CREDIT CARD AGAIN. first they chared my card for 90.70 and charged it again for 80.00. i am now stuck disputing the bill and they are saying they never recived it back
Ronda
springfield, Ohio
U.S.A.
1 Updates & Rebuttals
Comp
Phoenix,Arizona,
U.S.A.
CCN is here to help!
#2UPDATE Employee
Sun, June 21, 2009
If there are any questions regarding Trial offers, membership enrollment, or returns with Central Coast Nutraceuticals, we recommend contacting the Customer Care Department either by phone (888-692-8352) or through our Customer Assistance Website (Getorderhelp.com). If you call, there is rarely a hold time, and if you e-mail don't forget to check your spam e-mail box for the response. The Customer Care Department is available to help you 24 hours Mon-Fri and from 8-5 MTS Saturdays and Sundays. We recommend referencing the terms of the offer at the website you placed your order from. Here is an example of the terms, taken from the order page of one of the products PomegranateClear.
Terms & Conditions: You are ordering the PomegranateClear 14-day risk-free trial offer for only $4.95 shipping and handling. Your 14-day trial begins when you receive the product. If you are not satisfied with PomegranateClear for any reason just return the unused portion anytime before the end of the 14-day trial period and you will have no further obligation. For your courtesy, we will provide you with an additional 7 days after the 14-day trial period to allow for return shipping to avoid further obligation. If you are happy with the product do nothing and your credit card will be charged an additional $39.95 approximately 21 days after your receipt of the initial trial shipment. In addition, approximately 30 days after you order your risk-free trial and about every 30 days thereafter, we will automatically send you an additional 1 month supply. The credit card you provide today will be billed the low price of $39.95 plus $4.95 shipping & handling for a total of $44.90 when each new product ships. That's 20% off the regular price for a 1-month supply. You may cancel your membership during the trial period or any time thereafter by simply calling our Customer Care department at 1-888-692-8352 or by using our contact form at www.getorderhelp.com. Remember, most customers see noticeable results by using PomegranateClear consistently for 3 months. If you are not fully satisfied with future shipments you may return any unopened containers of within 30 days of receipt for a full refund less the shipping and a 15% restocking fee. Please read the full Terms and Conditions for complete details of this offer.