Central Coast Nutraceuticals, Inc. Colopure, Colopure Scam to Get Your Credit Card Number Largo Florida
Colopure advertises a free trial offer for a product (for $1+$4.95 for shipping); however, it is not a free trial of the product but rather a short "trial period" in which the product must be returned in a few days or your credit card will be charged for $38.95. Then without your knowledge you are signed up for their "reorder program" and within another couple of weeks your credit card is charged $44.90, but the product will not be sent out for two weeks. Trying to stop all this is a nightmare.
There is no place on the original order form that states the charges that I have just explained. Company explains that by clicking to order the free trial you have given your permission for the "reorder program" and that you should have clicked on the tiny little "terms and conditions" button at the bottom. If you notice, the bottom also says in very faint letters that the "testimonials" are pictures of actors. Interesting too, the address given for Phoenix is spelled Phoneix, I suppose meaning Phon-e.
Bottom line is the whole thing is a scam to get a card number from you and that you will be charged fraudulently and without your permission. Even the sales receipt says "Colopure $1 Trial Offer (1 Month Supply-60 Capsules) $1.00. Deceptive advertising, scam, bait and switch, greed, and fraudulent are some words I would use to describe this manner of doing business. Please be aware of these deceptive practices.
I have written a letter to my State Office of Attorney General and explained this scam. I asked for legislation to require several clicks on these "free trial" offer web sites so the consumer will know exactly what they are agreeing to. I am going to my bank today to follow the advice and steps this web site has recommended. Thank you so much for that!
Sandi
Meridian, Idaho
U.S.A.
1 Updates & Rebuttals
Comp
Phoenix,Arizona,
U.S.A.
CCN is here to help!
#2UPDATE Employee
Sun, June 21, 2009
If there are any questions regarding Trial offers, membership enrollment, or returns with Central Coast Nutraceuticals, we recommend contacting the Customer Care Department either by phone (888-692-8352) or through our Customer Assistance Website (Getorderhelp.com). If you call, there is rarely a hold time, and if you e-mail don't forget to check your spam e-mail box for the response. The Customer Care Department is available to help you 24 hours Mon-Fri and from 8-5 MTS Saturdays and Sundays. We recommend referencing the terms of the offer at the website you placed your order from. Here is an example of the terms, taken from the order page of one of the products PomegranateClear.
Terms & Conditions: You are ordering the PomegranateClear 14-day risk-free trial offer for only $4.95 shipping and handling. Your 14-day trial begins when you receive the product. If you are not satisfied with PomegranateClear for any reason just return the unused portion anytime before the end of the 14-day trial period and you will have no further obligation. For your courtesy, we will provide you with an additional 7 days after the 14-day trial period to allow for return shipping to avoid further obligation. If you are happy with the product do nothing and your credit card will be charged an additional $39.95 approximately 21 days after your receipt of the initial trial shipment. In addition, approximately 30 days after you order your risk-free trial and about every 30 days thereafter, we will automatically send you an additional 1 month supply. The credit card you provide today will be billed the low price of $39.95 plus $4.95 shipping & handling for a total of $44.90 when each new product ships. That's 20% off the regular price for a 1-month supply. You may cancel your membership during the trial period or any time thereafter by simply calling our Customer Care department at 1-888-692-8352 or by using our contact form at www.getorderhelp.com. Remember, most customers see noticeable results by using PomegranateClear consistently for 3 months. If you are not fully satisfied with future shipments you may return any unopened containers of within 30 days of receipt for a full refund less the shipping and a 15% restocking fee. Please read the full Terms and Conditions for complete details of this offer.