Complaint Review: Century Computer Systems

I work for a major law firm in downtown chicago. Over the last 3 years we have purchased approximately 140 computers from Century Computers. We've been relatively trouble free. We did have a couple of machines go bad, but that's to be expected. We are always taken care of. I guess I could say we are lucky, but when you are talking about those kinds of numbers over that period of time I guess they just make good computers.

I believe everyone is entitled to his or her opinion but....Why is it that I feel these were flukes (if they were real) testimonials!! Sorry guys but my ($$$$$/money) is on the guy who had the problem...and on this web site which is great at keeping the peace...Thanx for the space

I believe everyone is entitled to his or her opinion but....Why is it that I feel these were flukes (if they were real) testimonials!! Sorry guys but my ($$$$$/money) is on the guy who had the problem...and on this web site which is great at keeping the peace...Thanx for the space

I believe everyone is entitled to his or her opinion but....Why is it that I feel these were flukes (if they were real) testimonials!! Sorry guys but my ($$$$$/money) is on the guy who had the problem...and on this web site which is great at keeping the peace...Thanx for the space

I believe everyone is entitled to his or her opinion but....Why is it that I feel these were flukes (if they were real) testimonials!! Sorry guys but my ($$$$$/money) is on the guy who had the problem...and on this web site which is great at keeping the peace...Thanx for the space

I have been dealing with Century Computers for years now. I have recommended scores of people to them and some of the people I recommended come from 50-70 miles away.

Any business will have someone complain no matter what. Look at any of the department stores or other big computer stores. There are lines of people screaming and yelling.

These guys are very good. They are honest, fair and have a very good customer service. I'll continue referring people to them.

I have been dealing with Century Computers for years now. I have recommended scores of people to them and some of the people I recommended come from 50-70 miles away.

Any business will have someone complain no matter what. Look at any of the department stores or other big computer stores. There are lines of people screaming and yelling.

These guys are very good. They are honest, fair and have a very good customer service. I'll continue referring people to them.

I have been dealing with Century Computers for years now. I have recommended scores of people to them and some of the people I recommended come from 50-70 miles away.

Any business will have someone complain no matter what. Look at any of the department stores or other big computer stores. There are lines of people screaming and yelling.

These guys are very good. They are honest, fair and have a very good customer service. I'll continue referring people to them.

I have been dealing with Century Computers for years now. I have recommended scores of people to them and some of the people I recommended come from 50-70 miles away.

Any business will have someone complain no matter what. Look at any of the department stores or other big computer stores. There are lines of people screaming and yelling.

These guys are very good. They are honest, fair and have a very good customer service. I'll continue referring people to them.

I have purchased two machines from Century Comp. and am very happy with both. It's incredible how many computers this store sells and I have not seen pricing anywhere that's lower.

The only complaint I have is my motherboard died on my machine 53 weeks after getting it. I was only one week beyond the one year warranty, but they still wouldn't cover the part. Also, they said it went dead due to a surge, but since it died slowly over a couple of weeks, I don't see how that can be possible. However, the price of the new motherboard was extremely low. This was several months ago, but I think it was just over $100.

As I am a local customer and a private system builder, I have recommended Century Computer to my friends.

I purchased a system in June 2000 and have had no problems at all. This system runs almost everday for several hours.

If they would listen to some constructive critisim, it would be to the sales department on how they talk to new customers. They tend to talk down to people who do not have the same knowledge as they do. Another comment would be to stop answering the phone when in the middle of a conversation with a customer. I've heard comments from frustrated customers, and it's happened to me.

The average customer who probably buys systems at Century Computer are shopping for price,and a reliable system, not the techy words that the sales dept talks.

The tech department is pretty good, and I still recommend Century Computer.

I HAVE DELT WITH CENTURY COMPUTERS FOR AT LEAST 4 TO 6 YEARS AND HAVE BOUGHT MORE THAN 9 COMPUTERS FROM THEM AND AND HAVE HAD NO PROBLEMS AND WHEN I HAD A SOFTWARE ISSUE BECAUSE MY KIDS HAD DELETED SOMETHING THAT THEY SHOULDN'T HAVE HE TOOK THE MACHINE IN REPAIRED IT AND DIDN'T EVEN CHARGE ME! HE HAS NEVER BEEN RUDE TO ANYONE WHEN I HAVE BEEN IN HIS STORE AND I HAVE BEEN IN HIS STORE ALOT BECAUSE HE ALSO SELLS UPGRADES AND OTHER STUFF TOO SO I FIND IT VERY HARD TO BELIEVE THAT THIS COSTOMER COULD HAVE BEEN SATIFIED AND WE ALL HAVE MEET PEOPLE LIKE THAT BEFORE!!! I WOULD HIGHLY RECOMEND CENTURY TO ANYONE!!!

I actually found this page looking for their number to purchase my third system from Century.

My wife and I both have computers from them and have never had any problems whatsoever.

We are so pleased with their price and quality that we decided to get a system for our daughter.

This ripoff report was forwarded to me by a friend who is also a customer of Century Computers.

I find the customers complaint very hard to beleive. Myself and my entire family, including uncles and cousins have purchased Computers from Century Computers as have countless friends and other people I know.

I have heard nothing but good things about Century Computers.

Our computers have always worked good, there was one system that had some problems but the folks at Century Computers took care of it right away.
As far as I am concerned they are an A+ company.

I read the customer comment about Century Computers and it is not true. First of all we offer a 2 year warranty (1-year parts and labor, 2nd year labor, we provide lifetime tech support, lifetime labor free upgrades and we also provide all of our customers with a tech support number).

The 7 ady period that the customer refers to is for returns not warranty.

While we strive to do the best that we can once in a while there will be a computer that has problems. 99.999% of our customers are repeat customers, which means that they are satisfied customers.

We always try to please everyone but sometimes you run into that one person that you can't please.

Century Computers has 10's of thousands of satisfied customers. So I am sorry that this customer wasn't happy. But our number one goal is customer satisfaction.