Century Link Did not follow up on sign up incentives Denver Colorado
On July 6, 2017 I signed up with Century Link for TV, Telephone, and Internet. I was promised $125.00 in gift cards as an incentive to sign up. I received $25.00 on or about August 5, 2017. I received an email Sept. 26th telling me that my reward submission had been approved and that I would receive in 4-6 weeks. Today, Nov. 7, 2017 I called Century Link and talked to Lorna and was told that my reward was invalid. I received the $25.00 in error. I will receive an account credit of $75.00 instead.
This is contrary to what I was promised and that I have had to make many phone calls to find out where my rewards would arrive. I received so many answers which none of them seemed to be truthful. I am stuck with this company for 2 years, don't have any other alternative but to contact you. I have had other billing problems.