Century Link Direct TV century link direct tv Took Money out of checking account without authorization. Failed to show for appt.'s Charged for stations we were not receiving. Then when complaints made would not remove from our account. Over charge, fraudulent illegal and harassment. Shut down of service with no warning. Salt Lake City Utah
We have been disputing our account with Direct TV and Century Link now for the past two years. The latest of which took place on 2/1/2018 for which I paid over the phone a $400.00, a $230.00 and another $250.00 1/31/2018. On 1/22/2018 another $300.00 was made. On December 17, 2018 a payment of $150.00. October payment $203.00. In May 2017 I paid $74.00 because I was fed up. In April 2017 I paid $400.00. The list goes on and on......Told them no payment in Sept till they get my account figured out. August we moved in and first payment was dure but we were carrying over a balance of $700.00 from what they said were unreturned boxes for which I have receipts and have given them before. Also disputed charges for a Prism account for which I cancelled within the 30 trial. I have the cancellation # and name of fellow. I also called and told escellation dept to never put NFL Sunday ticket on our account for twhich they still have and have charged us for and we do not have the NFL. Also I did a promo pkg for 3 months. Called and called and called and cancelled 10/19/2017. Got the customer rep name. Asked to transfer to Direct TV. Told her to cancel. Then had to call back to make a payment of $203.00. All of these payments for which I have confirmation #'s for.
In June and July two payments were automatically withdrawn from our checking account without our consent. So fraudulently they withdrew $500.oo We didputed with our bank and Century Link and Direct TV. They refunded. and So did the Bank thus making a huge problem. We had been making payments up to that point with boht these companies prior to this so we are in fact totally and completely in disaray and they have caused us not only complete stress and loss of time and money but job loss as I have spent untold amount of hours on hols, hung up pn internet lines disconnected due to service interruption at no prior informing.
We have been literrally harrassed by these companies and mislead and frauded. They have gotton into our account even. I have clear doccumentation showing proof of payment. I have my shipping labels, names of all individuals i have spoke with and confirmation numbers. These are not just allegations. OUR CLAIMS ARE VALID CLAIMS OF ILLEGAL FRAUDULENT ACTIVITY BY A COMPANY THAT WHEN I WENT TO THEIR STORE TO TRY TO SET THE RECORD STRIAGHT AND CLAIMED I WAS RECORDING FOR QUALITY ASSURRANCE, THEY STATED THEY COULD NOT DO BUSSINESS WITH ME. AND, THEY DIDN'T HAVE A STORE THAT HANDLES "BUSINESS MATTERS PER SAY". JUST A STORE THAT SELLS.
I need not only this to air the internet but an attorney to help me with this. I have a valid case. I ave a reporter in my family. And two attorney's. Several attorney friends only they are criminal and medical malpractice attorney's. Please I am begging someone to call me. I have good documentation that is understandable.
SADLY WRONGED FRAUDULENTLY TAKEN!!! WE WANT JUSTICE!!! AND WE ARE GOING TO GET IT!! WE WENT TO BATTLE WITH OUR MORTGAGE COMPANY WHEN WE WERE WRONGED. WE ARE GOIGN TO DO THE SAME THING HERE IS THEY DON'T FIX THIS!!!