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  • Report:  #594546

Complaint Review: Certegy Check Cashing Services

Certegy Check Cashing Services Fidelity National Information Services (Name after Certegy merged with them in 2005) Arbitrarily Declined a State Issued Child Support Check after cashing 2 previously. Jacksonville, Florida

  • Reported By:
    Chris — Keller Texas United States of America
  • Submitted:
    Mon, April 19, 2010
  • Updated:
    Mon, April 19, 2010
  • Certegy Check Cashing Services
    601 Riverside Avenue
    Jacksonville, Florida
    United States of America
  • Phone:
    888.323.0310
  • Web:
  • Category:

I tried to cash a Texas State Child Support Check at Wal-Mart on 17 April 2010.  I had three checks the State sent me.  The first two were $75 and $90.  They were cashed without a problem.  The 3rd check was for $135 and was declined.  This check is from the Texas Comptroller... a government check.  I called the number on the slip I was given and the automated voice told me that there was NO negative information that was used to make their decision.  I simply did not meet their arbitrary profile to cash a STATE CHECK.  


I could possibly understand their services if I were trying to cash a personal check as they are meant to protect the companies that use them from fraud, but it's a STATE CHECK!  Do they not trust the State of Texas to honor their checks!? This is absolutely ridiculous.


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