Complaint Review: Certified Recovery Systems - Capital One

These people are 100% conducting buiness outside the proper and legal guidlines for debt collection. They not only threaten and are judgemental and abusive but are not following the "Fair Debt and Collection Act".

I have spoken to the creditors directly about them and they indded do not require a minimum amount and were trying to bully me into paying more than I am able on the debts. They also did not properly notify me reggarding my accounts and reported me to the credit bureaus before I even got a letter from them. Which is also illegal. They had the wrong address for me.

They also claim that they will not notify the credit bureau that I am paying as agreed until I pay what they want me to per month. HA! Also improper.

I hate these people! And I reported them to the BBB and the local public advocate in Houston, State Attorney and they did nothing.

While I might be in debt, everyone else I owe money to is accepting what I can afford.

They only other time I have had nasty, rude and abusive collection activity was from the bulldogs sent by Capital One. Which incidentally I wowed like 250.00 on. They treated me like I owed 250,000.00 and was hiding money!

The system sucks and needs regulation badly by somone...these people have no right to collect on behalf of a client they way they do and they are breaking the law...

I sure hope so many of us complain enough that they jst go out of business...oh and another thing...why should I have to pay a fee to pay them...

I refuse to Western Union these a**holes nor use an auto pay system to my bank account....they have no right to have further access to my money than what I can offer!

I am so pissed off at them it's sickening!!!

Thanks!

Danielle
New York, New York
U.S.A.