Complaint Review: Cesars Flooring/Lowes Phoenix

These guys are scammers.  They are part of Lowes installation team.  We ordered wood floors with 89 cent install.  I should have known better

We took up the carpet, filled in all the holes from the tack strip and had a friend who does floors level the floor for us.  The area was checked with a laser level and was good to go.  The installer got there today with orders and a note that said "may need leveling" from the guy who measured the floor (he had his grinder with him ready to go).  They refused to install the floor saying it will void the warrantee and wanted another $375 to install.  Even though the floor had been leveled already.  When I asked exactly how far off level it was he said ummm, umm well it's not level.  I asked three times and finally he said it's over 1/4 inch off in 3 places using a six foot level.  That was the best he could do but not before I harassed an answer out of him.  

The guy who was there was actually pretty nice.  Its not his fault he works for a company like this I'm sure.  Between Lowes and the guys boss no one seemed to care about anything but getting an extra buck.  This "flooring company" doesn't have their own website and are not BBB accredited so I guess I should have looked that up first.  I should have gone with my gut instinct and stayed with Home Depot.

Beware Lowes low and free install scams.