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  • Report:  #1484115

Complaint Review: CH Global Vanlines

CH Global Vanlines took our money and have not delivered our stuff Florida

  • Reported By:
    Peyton — New Castle Pennsylvania United States
  • Submitted:
    Tue, August 27, 2019
  • Updated:
    Sat, September 28, 2019

My dad and I were moving from Arizona to Pennsylvania my dad through a friend of his contacted CH Global Vanlines to handle our move. They told my dad's friend on the phone they were "Global Vanlines" which is a actual reputable company. When the consultant and the movers arrived at our house they were very polite and professional and did a great job packing up everything but it was all downhill from there.

The consultant told us that it would be at our new home in a week. We didn't take a lot of furniture with us, most of the items we had loaded onto their truck were keepsakes and other items we cannot replace and most of our clothing and other things like that. More then a month has passed since then. 

My dad's friend realized her mistake and she and my dad have been working overtime with a lawyer to try to fix this. My dad is very distraught and this disaster and mixup has caused a lot of emotional hardship for my family. We do not know when we will get our items if at all. 

CH Global Vanlines represents themselves as a legit company, however they are a bait and switch scam. They impersonate legit companies to scam you. They are not a moving company they are a broker that sells your load to however will take it.

Apparantly most people including my dad have not gotten that memo. There are many complaints about missing and damaged items from this company which we should have read. Please read this and do not use this company.

My dad is very upset and feels like he let everyone down and so does his friend. 

2 Updates & Rebuttals


Peyton

Scottsdale,
Arizona,
United States

CH Global Vanlines is impersonating another company

#3Author of original report

Mon, September 23, 2019

Through my dad's friend we have recently discovered that CH Global Vanlines is now impersonating Mayflower Vanlines. Global Vanlines still has a open investgation and I am sure the only reason CH Global Vanlines switched what company they were using to scam people was the real Global Vanlines caught on. Be very careful when you move and make sure you are hiring the company you are trying to hire. 

More then likely after the investigation by Global Vanlines there will be federal arrests and prosecution for the people from CH Global Vanlines. For now however be very careful who you hire to move. 


Peyton

Scottsdale,
Arizona,
United States

we got our stuff but...

#3Author of original report

Thu, September 05, 2019

Our stuff arrived today however the people that brought it were not the people that took our stuff nor were they CH Global Vanlines. We assume that CH Global Vanlines and the people that took our stuff bowed to pressure and finally sent us the stuff. This ended the emotional hardship. However the furinture we brought was damaged badly and some boxes were nearly flattened.

All our stuff was accounted for however. We may still proceed with action against CH Global Vanlines and the people that took our stuff. They are still not to be trusted though as they appear to only be willing to give you your stuff back if you put them under enough pressure. 

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