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  • Report:  #1527900

Complaint Review: Chairish

Chairish Chairish, Inc. Gregg of Chairish Support Desk Divyadarshini of Chairish Support Desk Priyal of Chairish Support Desk Nicholas of Chairish Support Desk Gregg Brockway, CEO of Chairish, Inc. Seller, Vintage Grind House c/o Gregg Brockway, Chairish, Inc. CEO They are using the internet to employ fraud, deception and unfair business practices in selling goods. They stole my money. San Francisco California

  • Reported By:
    Elaine — Texas United States
  • Submitted:
    Wed, August 02, 2023
  • Updated:
    Wed, August 02, 2023

I purchased a vintage coffee table online from the website of Chairish, Inc.  This coffee table, advertised as possibly having small defects or signs of age and unaltered, had two huge cracks/breaks across the entire table.  The cracks/breaks were poorly glued and two braces were hammered into the underside to keep the table in one piece.  Also, an unknown substance was applied over the original finish in an attempt to hide the cracks/breaks in the table.  This substance melted in the heat during shipping and adhered to the shipping materials.  When the shipping materials were removed, pieces of the finish were pulled off.  The table was sticky, congealed and gunky.      

I contacted Chairish regarding these issues.  In its response, Chairish requested photos, which I emailed within 24 hours.  However, there has been no resolution.  Chairish is demanding that I store this defective table until they find a shipper (open ended date, meaning no date) and states it will return my money “once the item is picked up” (again no date).  They could send UPS or FedEx tomorrow to pick it up.  I am unaware of any law which requires me to store defective furniture purchased from scammers.  

 

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