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  • Report:  #1183114

Complaint Review: Channel Advisor

Channel Advisor www.channeladvisor.com BEWARE OF CHANNEL ADVISOR PLEASE FROM PAST CUSTOMER raleigh North Carolina

  • Reported By:
    Jasing — Boaz Kentucky
  • Submitted:
    Wed, October 15, 2014
  • Updated:
    Wed, October 15, 2014

Channel Advisor will not give back fees for cancelled orders,. They are also way over priced.  We started with this company 7 years ago, now that competition has increased our margins are much lower, we explained this to channel advisor they would not come off the high fees they charge. So we looked elsewhere and found much better option. When we explained this to Channdel Advisor they would not cancel us. This said we had contract. Now they are wanting us to pay 1000 per month for nothing. The owner of the company Scott Wingo will not call me at all and he has not called., he hides behind his new hires. We have went thru many new account manager in the last 7 years. Please beware of this company. I will also let Amazon and Ebay now how they are handling there good customers. 

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