Chapman Ford Service Ripoff Eventually I had to pay the 400.00 ransom money to have them release my vehicle. Egg Harbor Township New Jersey
Gave my ford f150 truck in for service light check up (88k miles). They said I need a new engine-$3800.00. Apparently those trucks have an oil leakage problem (I'm not the only sucker to buy this lemon)I went ahead and O.K'd the service. A day later the service person stated I need a new Transmission another 400.00. No problem right? Wrong
About a week after I got my truck back the service light went on again. I brought it back and without my authorization they stated they had to replace another part-$400.00 again. I refused to pay and the service guy was being very combative refusing to let me talk to a supervisor.
I had to call the police it got so bad. No manager to talk to. I just dumped 3800 on their laps and did could not get a manager. Eventually I had to pay the 400.00 ransom money to have them release my vehicle. Never buy a ford. Never go to Chapman ford for service they'll rip you off.
Randy
Galloway, New Jersey
U.S.A.
1 Updates & Rebuttals
Steve
Tampa,Florida,
U.S.A.
Send your Repair Orders directly to Ford
#2Consumer Suggestion
Tue, December 23, 2003
Send your Repair Orders directly to Ford customer service they may reimbursed you if they agree you have a valid complaint. Also include how many NEW Fords you have bought by VIN number.