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  • Report:  #1337850

Complaint Review: Charity Leather

Charity Leather charityleather.com Sorry a** company they don't answer e-mails and they have a phone that nobody answers Chandler Arizona

  • Reported By:
    Gatekeeper — Sacramento California USA
  • Submitted:
    Sat, November 12, 2016
  • Updated:
    Tue, February 21, 2017
  • Charity Leather
    2101 N. Evergreen St
    Chandler, Arizona
    USA
  • Phone:
  • Category:

 

Ordered motorcycle jacket and  was given an order number.  Tried to call to check on status of order numerous times over the period of two days and got no answer.  I emailed them 5 times and have yet to reciieve and answer.  This appears to be one sorry a** company to not answer phone calls or emails.

2 Updates & Rebuttals


TheKitkos

Peoria,
Arizona,
United States of America

BS, BS, and BS

#3Consumer Comment

Tue, February 21, 2017

I did send multiple emails directly to your email address, admin@charityleathers.com. I have still not received any response or the item that I ordered. I had to file a dispute with my credit card company but so far they have been unable to recover the money from you. I am only a few miles away from you in Arizona yet I still have had no response regarding ORDER NUMBER: 21591 20th January 2017. NOW I WILL HAVE TO REPORT YOU TO THE PROPER AUTHORITIES. Charity my a*s. Nothing but a RIP-OFF!!

Frank Kitko

Peoria, AZ

(((REDACTED)))


leathersite

Phoenix,
Arizona,
USA

Charity leather is not a ripoff!

#3REBUTTAL Owner of company

Sun, November 13, 2016

I am sorry you had a poor experience with our company, as far as the phone goes I think you may be dialing the wrong number. As far as the emails go, I apologize but we just recently found out that our contact form on our website has not been working correctly. we are working to fix the problem. Please email us directly at admin@charityleather.com and we will be happy to address your issue. again I apologize if you had a poor experience with our company, but email us and we will do our best to make it right. we have raised thousands of dollars for charity and appreciate your business.

thank you

admin@charityleather.com

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