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  • Report:  #1146385

Complaint Review: Charles Anthony

Charles Anthony Extremely rude and bias service by wait staff Montgomery Alabama

  • Reported By:
    Sammy316 — Phenix City Alabama
  • Submitted:
    Tue, May 13, 2014
  • Updated:
    Thu, April 23, 2015
  • Charles Anthony
    10044 Chantilly Parkway
    Montgomery, Alabama
    USA
  • Phone:
    3342813911
  • Category:

 My visit at Charles Anthony's was extremely disappointing.  Me and my dinner guest arrived around 7p.m. at the restaurant, and were seated in the bar area in a booth.  All well so far.  However, after being seated for more than 20 minutes, I flagged down a waitress who said that our server was new, and he had only been working for 2 weeks.  Her excuse seemed exactly like a phony excuse, as the area was hardly crowded and the waiter in question, had been pass our table numerous times, yet he never acknowledged us, to say that he was our waiter.  He simply choose to ignore us, and I believe it was because we are African American patrons.   We immeadiately asked to speak with the manager, and this same female waitress said that Charles Anthony would be over, as soon as he had seated some patrons out in the lobby.  After several more minutes, Mr. Anthony did come to the table but seemed to speak with my guest exclusively while seemingly ignoring me, the fellow who was actually his paying customer.   His demeanor would seem to suggest he was not surprised at the behavior and he never mentioned why this problem occurred in an area that was not full. Nor, did he convince me or my guest that this circumstance was not condone by him and management; as he seemed quite unsurprised or angry about what had happened to us.

While I wanted to immeadiately leave this rude and discriminating place, my guest suggested that we remain and dine.

 

Through out the course of the evening dinner, the female waitress came back and forth to the table and did a fairly good job in covering someone else's table, however, a male waiter did come to drop a drink or two off and never bothered to speak or be friendly in the least.  He brushed against my arm, and smuggly muttered something under his breath as he continued to walk briskly pass our  table,  and it occurred to me further that not only was this experience simply horrible, the staff seem to be racist snobs who don't care much for some of their guests.  I would advise any African American diners to avoid this place like the plague, I paid with the same money as any other guest in the place, but our service and service experience was far below a place charging more than $60.00+ per person.  The reason me and my guest felt uncomfortable in Charles Anthony's was because that apparently is how the establishment wants its African American guests to feel, un-welcome.

 

That's my last visit in that establishment, and I have informed my friends, co-workers and church members of this experience, both black and white ones of this poor environment.

4 Updates & Rebuttals


Charles

United States,
Alabama,
USA

Look tgy people are getting tired of you condeming them and blaming them for everything you victimize people all over again

#5Consumer Comment

Thu, April 23, 2015

TGY is a new puppet to critize and condemn victims of bad business. And people are getting sick and tired of these bad businesses always being defending. This is a site for the victims voice to be heard.  


Tyg

Pahrump,
Nevada,
USA

Look...

#5General Comment

Tue, April 14, 2015

 Stacey look at WHERE its from and YOU will KNOW who is making the post. It ALMOST got past me but it froze on me so I had a good long look at the place of origin and verbage. Im thinking this is Charles again. You know the guy who thinks the ENTIRE planet doesn't treat him fair. Im thinking he has his mommy write this because it sounds like her. And I AGREE!! REALLY!!! The race card in this day and age?? Maybe YOU were just acting like a stereotype and THEY didn't want to interact with YOU. Get over yourself. If they were short staffed then STFU!!!! YOU have NO IDEA what THEY DO as THIER JOB!!! YOU are just some self entitled dipwad with delusions of grandure. YOU will be treated NO BETTER then a WHITE customer. Since YOU are of American heritage one can SAFELY assume that YOU are cheap and EXPECTED them to comp your meal because YOU complained. But YOU ate said meal so YOU had to pay for it. So in retaliation YOU go on the web and badmouth them THINKING this is going to get YOU somewhere. It got YOU something allright....LAUGHED AT!!!!! Silly little mouth breathers!!!!


Stacey

Texas,

Just where

#5Consumer Comment

Wed, May 14, 2014

 in Africa are you from because if you not from Africa you are just an AMERICAN!! Stop with the race card crap and btw way learn to spell as well.  Guess you have no idea how a restaurant works and take it from me (a former wait staff person) these people do alot more than just "wait" on tables.  Especially if the restaurant is short staffed.  So put your attitude away and understand that all restaurant workers bust their a** for little pay and rely on tips to make a living.


JoDee

West Fargo,
North Dakota,

Please!

#5General Comment

Wed, May 14, 2014

Playing the race card huh? Pathetic

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