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  • Report:  #1474339

Complaint Review: Charles Schwab Internet

Charles Schwab Internet Close checking account, and access without any notice. Even though they’re supposed to say why, but electronically because of their clauses they said to accept.

  • Reported By:
    Careful Lurker — United States
  • Submitted:
    Wed, February 27, 2019
  • Updated:
    Wed, February 27, 2019

So a few months ago, I wanted to start fresh on a Webnovel. A lot of people have done good with earning income that way, as most of the entertainment side has begun to shift to the internet, and the social circles I belong to, have always remained online. Many of us have chosen to no longer use groups like chase, patreon, PayPal, YouTube, and other such things in the known groups, as they’re too unstable.

I was even planning on using this platform to invest on the side, as I dabbled into their sources for entry knowledge in investing. I looked online for a good bank to use, and what showed, was this one, and boy I’m glad I learned their incompetence in customer service early on, much less their inability to deal with any of the their supposed clients.

Basically this is what happened: I made an account with Charles for their checking account, it was fine, I had been busy after, so wasn’t able to deposit money. Few months later I go online so I can make a deposit, and they closed my account. I didn’t know, I kept trying to access for half a day, and then I call. The man said they closed my checking account, he doesn’t know why, and said to make a new one. After which, he hanged up. No letter, nothing.

Also if you state they should’ve mailed a letter, their clauses in making one, state it would be electronic...and the guy should’ve mentioned it...he said they closed it, and hanged up.... So I sigh, and make a new one, and after which they closed it a day after, I’m not rich, and my credit score is mediocre, but I wasn’t pushing for credit, or loan.... I was being legitimate in my pursuit of this account, that I read their clauses, mind you I was suprised on their updated clause about having to deposit at least 15 times a month.

Says less than, up to 15 times a month as a choice for the checking, but regardless, they gave no explanation, no letter, Nadda. Basically, I cannot make an account with them that could even be viable, since they’re closing new accounts on their whim. They should drop the pretense of being a bank, I’m lucky I didn’t deposit money, because I doubt I would have seen it, much less got it back from them.

Frankly, as I see it so far, they have falsely advertised, and have put me at risk of income loss. They do not give proper reason, as my previous instance was months long, and have only shown me how dangerous the instability of their banks basic foundation is. This is not a bank, this is likely a scam, if they do have proper accounts, great for them. This bank is too dangerous in their incompetence, and I worry for those that are legitimate big investors, as they’re likely to see their life savings lost because of one banks actions.

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