Complaint Review: Charleston Lending Consulting

I had applied online (I can't say exactly the website but I was on a Bank of America website and clicked a link from their page and it took me some place else and I don't think now that it was really a bank of america site, I think it was a good imitation or a hacker of some sort) for a Personal loan a few weeks ago to consolidate my finances, just last week i received a call from a company leaving their message on my answering machine as Charleston Lending and to call them back at 1-877-753-3144 and ask to speak with Ms. Susan Dent. Me being excited I might get some financial relief just in time for the holidays called the number back and spoke to Susan Dent, she explained how the process works for the loan and that my $20,000 loan has been pre-approved I just needed to fill out the loan paperwork and send my employment information and drivers license, and bank account information over to their office to finalize the deal, along with the option of putting my house, or car up as collateral on the loan, or the other option is to purchase what they called a Liability Insurance Coverage that covers me in the event something happens to me and I can't finish paying on the loan, it will pay my payments for me at a percentage and if I pay the loan off in full by the required date I would receive that $1025.00 back or could be applied toward my loan at the end which ever I was to choose. The $1025.00 I had to send as cash through Western Union same day sending which is the Green and white western union paperwork, I at first had it in a cashier's check from my own bank but Western Union does not send that amount of money in a check as one lump sum. Had I made it smaller and done a few smaller transactions this might have gone a different way, but dumb me in desperation I went back and got cash and sent it. That cost me another $61.50 to send it which when Susan Dent called me back and verified that OMAR SALES received the funds at 45 Trinidad Ave in Kingston 5 Jamaica, West Indies, and explained to me the $61.50 would be refunded along with the loan into my bank account direct deposited by 4:00pm that afternoon. 4:00 pm came and gone no money in my account, next day still nothing, finally Monday has come and gone still no money.

Monday morning I called Ms. Susan Dent again and asked why my funds have not been dispersed into my account and she sounded amazed like what your money is not in your account? I said no and when would it be there she said I will have to call the banking instituion that will be releasing your funds and find out if there is a problem, so I started asking Susan questions that she seemed to not like answering and sounded like she was getting a little upset or frantic about the situation. I gave Ms. Dent another phone number to reach me at that they did not have on file for me and I receive a call from a man identified himself as Ronald Morgan whom says he is a Supervisor of the Charleston Lending Consulting Group, and gave me another phone number to call him at and told me that I am to not call Ms. Susan Dent any longer as she will not be dealing with my loan process from this point on. I started asking him questions about where is my funds when will they be in my account and so on, he stated that I will have my money into my account by Thursday November the 13th, 2008, when I was suppose to have it Friday November 7th, 2008 by 4:00 pm, and that he would call me between 10:00am and 3:00pm to verify I got the money into my bank account I provided them with. I kept trying to ask more questions but he kept repeating what he just told me like he was reading from a script or something!!!!!!! I called back yesterday and got a voice mail and asked for my money back and a call back I never got one. I have three different phone numbers for these people, an email, a website, and documents so they seem so much like the REAL DEAL!!!! They are not they are scamming people and I have contacted Western Union, I kept all my paperwork and receipts and everything is documented on my end, I closed the bank account, called Federal Trade Commission, Put Fraud Alert on my credit all 3 of them, Consumer Fraud, Attorney General Local Better Business Bureau, and have to file a police report for identity theft since they have a copy of my driver licese and Social Security number. I know it won't bring the money back but I hope it brings them to justice for screwing with the wrong people!!!

Sad in kansas
Derby, Kansas
U.S.A.