Charmey's Sold a counterfeit Chanel handbag to me in an online auction. Now, will not answer my calls or emails to get refund. Wilmington Delaware
On April 12, 2015, I purchased an "authentic" Chanel handbag from an online auction company, Charmey's. They represented this handbag to be authentic. I sent a personal check and paid for shipping. Once I received the handbag, I researched the handbag (and noticied that it was not of the Chanel quality) and found that the date code on the bag is a known counterfeit date code. I contacted Charmey's via email and phone, but have had no response in the 6 months since purchased. I would like to return this handbag and receive a refund and reimbursement for shipping. I have notified the website (liveauctioneers.com) who represents this auction house and they have not responded either.
Please advise.