Complaint Review: CHARTER COMMUNICATIONS

When I first move in my house a cable man came around selling deals from cable called triple play which gave you cable, dsl, and telephone services for $99. When I got my first bill it was $86 okay what's the problem it was a phone line issue. Month two another $86 bill still a phone issue. Month three I received $86 bill and $52 bill maybe my math is off but that is not $99.

Finally, after serveral technician came my phone was working properly however it caused a problem for my alarm something to do with the signal. Which cost me an extra $300 to change over the system to digital. I had cable turned off and kept the phone considering the additional charges I accurred.

Well they say your phone bill will be $39.99 still haven't seen that bill. Our phone and/or cable services would not work if it rain in our neighborhood. Now to this day I am without phone service because of a thunderstorm. Phone has worked since which is leading me to solicted another company. Charter Communication is not for the consumer. Stay away from them.

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Daviette
St. Louis, Missouri
U.S.A.