CHASE AUTO GROUP After spending $20k on a loan they still wanted me to buy a warranty program from them, I've Only had the SUV 2 1/2 weeks and it's repair after repair Dumfries Virginia
If I knew that I was going to spend $20k on a vehicle, and not get a warranty included in my price the smart thing would've been was to walk away from this deal ASAP. Calling back to see if they can help with repairs is a NO GO... If you're not willing to buy a warranty program from them they are not going to help you at all. This SUV is a lemon.... I'm constantly making repairs on this Range Rover and only had it less then 2 1/2 weeks. Don't buy from this location dealer in Dumfries, VA. I now will have to get a rental car because the truck is unsafe to drive. Before I go... Another thing is everything there is a add-on cost they want you to pay for everything from trumped up fees to warranty programs that I think should automatically come with a vehicle without added cost.
1 Updates & Rebuttals
Jim
Florida,This Is a Joke, Right?
#2Consumer Comment
Mon, February 02, 2015
Under federal law, the dealer provides the buyer with a disclosure statement usually with two check boxes...one for "AS IS" and another for "WARRANTY". Did you even bother to read the papers you were signing?
Secondly, the Range Rover is a KNOWN problem car. Since you did not buy a warranty, why would you expect them to fix it for free?