Chase Bank ATM and Foreign Exchange Rip off US$ to Argentine Peso - Foreign Exchange and ATM in Argentina Nationwide
Chase Bank is just unable to properly deal with foreign exchange from US Dollar to Argentine Peso. I ordered $600 in Argentine Pesos at my branch and was provided with hundreds of 2 peso bills and a few bigger bills. These 2 peso notes are worth $0.12 each! To pay a taxi bill would take 50 of these bills. I returned most of the 2 peso bills and it cost me $60+ in lost exchange. Chase blamed their supplier which they identified as Bank of America. Chase failed to take responsibility for their own actions.
Then, adding insult to injury, when I tried to use an ATM in Buenos Aires Argentina, I was limited to 1000 pesos, about $67 dollars, with a $6 fee from the Argentine bank and a $5 fee from Chase. The man next to me was an American with a US Citibank ATM card, he was able to withdraw 5000 pesos (about $335) with the same Argentine bank fee of $6 - he did not know what Citibank would charge him.
The customer service person I called attempted to blame the Argentine bank and ended up being basically rude.
I've banked exclusively with Chase since they acquired Washington Mutual. No more. I will begin migrating my banking to a company that 1) can deal with foreign exchange and 2) takes responsibility for their mistakes.
2 Updates & Rebuttals
Matt
san jose,California,
United States
People without a life
#3Consumer Comment
Sat, February 17, 2018
Knock the bullsh** off Peter...what on earth is this? Argentinians have one of the most corrupted bank systems in the western civilization. And you make such a big deal over $100? You must have no life then. Go work, take care of your business and you'll do just fine. $100 are not worth the time and energy of anyone, of course unless you are a loser that makes minimum wage; in that case, then fight for your rights and your $100
Do not forget to go to the demonstrations with Moyano, Ubaldini, El Perro Santillan and De Genaro. They will tear the city apart for people like you to have the $100 you feel entitle to.
Grow up. Loser
Best!
Chase Accepts Responsibility
#3Author of original report
Sat, January 28, 2017
The local Chase Bank manager apologized for our experience and refunded us $110. I'm just glad we weren't faced with a need to withdraw a lot of cash in Argentina.
Resolved