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  • Report:  #778302

Complaint Review: Chase Bank

Chase Bank charge six dollars to cash a check from a client who has an acct. with chase. I refuse to pay " $6 " .....They were rude and didn't explain other alternative. Where is the integrity of t San Fernando, California

  • Reported By:
    GMZ — San Fernando California United States of America
  • Submitted:
    Mon, September 19, 2011
  • Updated:
    Mon, September 19, 2011
  • Chase Bank
    San Fernando, California
    United States of America
  • Phone:
  • Category:

I was paid with a check from Chase Bank and when I went to cash it the young lady spoke to me in Spanish first.  I told her I speak English and I would like to be spoken in my native language.  I said I need to cash this check and she then with attitude called on the telephone where a gentleman came to assist me.  He said it would cost six dollars to cash a CHASE check. 

How can this be if my employer is doing business with you by having this acct. here?  He said he was sorry but that it cost six dollars to cash the check.   He didn't explain any options.  He was rude and sarcastic.  I refuse to be bully into paying six dollars for cashing a check where the acct. is already established!  Where is the integrity of business practices.  We can't just ignore this ripoff.  I for one won't stand for it!!!

4 Updates & Rebuttals


Ramjet

Somewhere,
Michigan,
U.S.A.

Incidentally

#5Consumer Comment

Mon, September 19, 2011

By the way, this charge is nothing new, it's been going on for decades.  You just have apparently not encountered it before.


Robert

Irvine,
California,
U.S.A.

You are not their customer

#5Consumer Comment

Mon, September 19, 2011

How can this be if my employer is doing business with you by having this acct. here?
-
That's your answer.  Your employer is their customer YOU are not, as such you are charged a fee for cashing a check.

They were rude and didn't explain other alternative
- Here are your alternatives

Open an account at Chase and cash the check for free.   Of course this is what they would prefer but you are not required to open an account at their bank.

Deposit the check in YOUR account at YOUR bank for free.  If you don't have an account either because you don't want one or can't have one that is your issue and this is a consequence of that.

Cash the check at a Check Cashing place and pay their fee, which depending on the amount of the check may be quite a bit more than the $6 Chase was going to charge you.

Now before you go off thinking it is just Chase, just about every bank will charge you a fee to cash a check if you are not their customer.  Depending on the bank(and more and more credit unions) the charge may be anywhere from about $2-$10.




Southern Chemical and Equipment LLC

Sarasota,
Florida,
USA

Simple solution. Deposit the check into YOUR bank account!

#5Consumer Suggestion

Mon, September 19, 2011

You seem to be confused over a very simple concept here.



Banks are "for profit" businesses, and you went into a "for profit" business and asked to recieve services from them for FREE.



Why not just deposit that check into YOUR own bank account??



Do you not have a bank account??

If not, why not??



Simple solution here.

No rip off.



Just a lack of basic common sense, and financial education.


coast

USA

Here's an alternative

#5Consumer Comment

Mon, September 19, 2011

"didn't explain other alternative"

Here's an alternative:
Deposit the check into your own bank account.

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