Complaint Review: Chase Bank

After having checks and my atm stolen, I dispute charges that suddenly arise within the next few days. I get a letter stating that the money's back in the account, cool. I pay my utility bills and next thing I know I have 0 dollars in the account. I call them up, they're saying they've moved the money. (Hello? Did you ask the person whose money it was for their permission? No) So now i'm broke. I dispute the action and they said it's to their fraud department. I stated I got a letter stating that the charges were indeed unauthorized after being investigated. I also state that Chase Bank needs to start cleaning up its own mess. -She hangs up on me-  Rude, unprofessional lying thieves. Never again will I do business with them.