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  • Report:  #1520249

Complaint Review: Chase Credit card

Chase Credit card JP Morgan Chase Automatic payments are intentionally not working to damage your credit score New york NY

  • Reported By:
    Christopher — Fairfield CT United States
  • Submitted:
    Thu, August 04, 2022
  • Updated:
    Thu, August 04, 2022
  • Chase Credit card
    270 Park Avenue
    New york, NY
    Afghanistan
  • Phone:
    1 212-464-1909
  • Category:

Chase Automatic payments are intentionally not working to damage your credit score. Automatic payments are supposed to be taken out on the due date every month. There is no option to make payments prior, auto-pay pending confirmations are fake, and there is no option to pay total account balance.

My payment is supposed to be taken out on the 26th, every month it is listed as pending, but the day and next day it disappears and no payment is made forcing me to pay the next day or when I notice. This cycle repeats every month. Chase then reports your account as late, over limit, etc...

This is a horrible system designed to intentionally scam to get you to default and have your credit damaged and interest rate increased. Their excuse is because I had to make a manual payment the month before, that cancels out my next auto payment...  WHAT???

The autopayment is agreed upon by both parties to be drawn on the 26th.   What gives them permission to cancel the auto payment without my consent?  Then still list it as pending eventhough it is cancelled, and then list it as "ON" when it is not? 

Then why does it say pending all month long up until the day it's due?????

I then get alerts the day before (even though they claim it was cancelled weeks prior) that my auto payment will be made in the amount of $XXX.XX  on the 26th... and then the next day, no payment is withdrawn.

This company should be barred from providing credit reports when their system is providing false payment information.

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