Complaint Review: Chase Credit Cards

A few days ago I received a letter dated July 29, 2009 saying that "after careful consideration" they were closing my account.

I've had this account for more than 10 years (first through Providian and then WAMU)- never gotten close to the balance, never made a late payment. In fact, they continually raised my credit limit! The reasons given are utter BS, 1. Bankcard balance grew too fast compared to credit limit and time on file. 2. Too few accounts with time on file greater than 36 months. 3. Total available credit on bankcards is too low.

All complete lies~ Not only did my credit balance not grow too quickly, I've barely used this card at all the last few years, just used the balance transfer checks on occasion to consolidate.

I'm angry! I do all my banking through Chase, even my mortgage. What kind of company does this to people? I can't imagine how embarassing it would have been if I'd tried to use it like others did.

I can't help but notice the footnote on the letter that says, "WaMuClosure1"

Nicole
Colorado Springs, Colorado
U.S.A.