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  • Report:  #394269

Complaint Review: Chase Home Finance LLC

Chase Home Finance LLC unknown to us placed lien on all our land, refused to return calls Phoenix Arizona

  • Reported By:
    Monroe North Carolina
  • Submitted:
    Mon, November 24, 2008
  • Updated:
    Mon, November 24, 2008
  • Chase Home Finance LLC
    P.O.Box 78420
    Phoenix, Arizona
    U.S.A.
  • Phone:
    800-848-9136
  • Category:

In an effort to help out a friend we decieded to offer him one acre of land. It perked, was appraised and was surveyed. The day before closing the attorney called to say a lien was on the property. We were perplexed as the land was all paid for and we knew Chase had 2 1/2 acres but not all 17 acres.

Over the period of one month many calls and attempts to clear up the situation proved to be of no avail. If you get to talk to someone they connect you to someone else, then another and another. You finally feel like you are getting somewhere.

You follow their instructions, one person acknowledges your corespondence and says they will call you back. You wait and wait, no calls. You call again and again and they instruct you to do the same thing over and over again. You get no where.

Our next step is to contact attorneys, delaying our effort to help our friend. Chase is trying to acquire all our land which is NOT what we stipulated at the time of our loan. We encourage everyone to read over their contracts and make sure all the paper work has been exchanged that needs to be as in our paper work not all pages were given to us. Don't be in a hurry when refinancing.

Miss kitty
Monroe, North Carolina
U.S.A.

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