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  • Report:  #351272

Complaint Review: Chase Home Finance

Chase Home Finance The 120 day hurry up and wait Columbus Ohio

  • Reported By:
    Cherry hill New Jersey
  • Submitted:
    Tue, July 15, 2008
  • Updated:
    Tue, December 09, 2008
  • Chase Home Finance
    P.O. Box 24696
    Columbus, Ohio
    U.S.A.
  • Phone:
    888-332-3251
  • Category:

Chases wipping boy: Ok here it is in 2004 I lost my job and was unemployed for four months well you know the story no income no bill paying. Was able to get remployed and get intouch with Chase lets do somthing about our arrears no call back what so ever in stead I recieved a forcloser letter So I went into bankruptcy in 2005 to protect my home. Now lets go into there abuse The whole time I was subbmitting my payments through court Chase refused to send me monthly invoices you see my mortgage was 6% plus prime every month yes a fluctuating rate which means the payment was different every month So I get through the Bankruptcy and chase still would not send invoices I September of 2007 I got injured at work and have been out ever since One hand surgery and fourteen days in the intensive care unit, I get intouch with Chase again and go through the whole Forbearence deal proof of income, home owners insurance, a complete listing of my monthly expenses and a gerable in the pipes Well I faxed all this info and I get One call back some two months latter stipulating that a decision was made on a work out but they needed my information again well I complied another two or three months go buy and I recieve my forcloser papers with forteen days to reply

it is July of 2008 I have never recieved a bill from chase They purchased a Mortgage in good standing from Bank One and are attempting to steal My Home of Twelve Years Well sorry Chase I need better Customer Service for now I will see you in Bankruptcy Court again Do you guys think I can recieve a bill before 2010 You already ruined my credit lets dance again I get one more chance remember LOL..........

Chases whipping boy
Cherry hill, New Jersey
U.S.A.

8 Updates & Rebuttals


Dee

Houston,
Texas,
U.S.A.

Statements

#9Consumer Suggestion

Tue, December 09, 2008

I am currently in bankruptcy and receive a statement every month from Chase. It states that it is not a bill and not intended for collection but solely for information. So them telling you that you can't get a monthly statement is untrue.


Dee

Houston,
Texas,
U.S.A.

Statements

#9Consumer Suggestion

Tue, December 09, 2008

I am currently in bankruptcy and receive a statement every month from Chase. It states that it is not a bill and not intended for collection but solely for information. So them telling you that you can't get a monthly statement is untrue.


Chase Employee

Columbus,
Ohio,
U.S.A.

law

#9UPDATE Employee

Wed, October 01, 2008

yes it is not chase policy not to send you stuff unfortuatly when you go into bankruptcy we can not send you statements/calls of any kind. The 3415 vision address is the best way to go


Use Common Sense

Glenolden,
Pennsylvania,
U.S.A.

Not Chase's Policy

#9UPDATE Employee

Sat, August 23, 2008

Please speak to your attorney, its not Chase's policy not to send you statements when your account is in bankruptcy its the LAW, as long as you have an active Bankruptcy going on, the law states that Chase CANNOT send you anything to collect money from you. Blame Chase all you want, but its not there fault.


Chases Whipping Boy

Cherry Hill,
New Jersey,
U.S.A.

Chasses whipping Boy Part II

#9Author of original report

Thu, August 07, 2008

Well I am sure you sincerly mean your sorry for my trouble, but here we go again I got intouch with chase home finance this time in Texas, I presume that now the Taxes Schuffel begins you see I took your advice and called, there request was for me to fax a letter to them, requesting for my invoicies to continue to be recieved, I Don't fully understand this policy you see if someone owed me 70,000 dollars I surely would not stop sending them a monthly statement. By the way I also sent them a certified copy of the letter and still no response, It was Cc. to my bankruptcy attorney as well as theres what kind of advice do you have for me now? I have an Idea this company's shitty tactics need to be put in check any one intrested in a class action law suit against this very very very very old banking institution can get intouch with me please anyone intrested Esquires and the MEDIA are very welcome. BY the way Bank One Is in business they merged with chase and let this incompetent network of idiots handle my mortgage Thanks Bank One Your THE Greatest......

Chasses Whipping Boy 8/7/2008


Chases Whipping Boy

Cherry Hill,
New Jersey,
U.S.A.

Chasses whipping Boy Part II

#9Author of original report

Thu, August 07, 2008

Well I am sure you sincerly mean your sorry for my trouble, but here we go again I got intouch with chase home finance this time in Texas, I presume that now the Taxes Schuffel begins you see I took your advice and called, there request was for me to fax a letter to them, requesting for my invoicies to continue to be recieved, I Don't fully understand this policy you see if someone owed me 70,000 dollars I surely would not stop sending them a monthly statement. By the way I also sent them a certified copy of the letter and still no response, It was Cc. to my bankruptcy attorney as well as theres what kind of advice do you have for me now? I have an Idea this company's shitty tactics need to be put in check any one intrested in a class action law suit against this very very very very old banking institution can get intouch with me please anyone intrested Esquires and the MEDIA are very welcome. BY the way Bank One Is in business they merged with chase and let this incompetent network of idiots handle my mortgage Thanks Bank One Your THE Greatest......

Chasses Whipping Boy 8/7/2008


Chases Whipping Boy

Cherry Hill,
New Jersey,
U.S.A.

Chasses whipping Boy Part II

#9Author of original report

Thu, August 07, 2008

Well I am sure you sincerly mean your sorry for my trouble, but here we go again I got intouch with chase home finance this time in Texas, I presume that now the Taxes Schuffel begins you see I took your advice and called, there request was for me to fax a letter to them, requesting for my invoicies to continue to be recieved, I Don't fully understand this policy you see if someone owed me 70,000 dollars I surely would not stop sending them a monthly statement. By the way I also sent them a certified copy of the letter and still no response, It was Cc. to my bankruptcy attorney as well as theres what kind of advice do you have for me now? I have an Idea this company's shitty tactics need to be put in check any one intrested in a class action law suit against this very very very very old banking institution can get intouch with me please anyone intrested Esquires and the MEDIA are very welcome. BY the way Bank One Is in business they merged with chase and let this incompetent network of idiots handle my mortgage Thanks Bank One Your THE Greatest......

Chasses Whipping Boy 8/7/2008


Anonymous

Delhi,
Louisiana,
U.S.A.

Sorry to hear you're having so much trouble

#9UPDATE EX-employee responds

Wed, July 16, 2008

You're not the only one going through this. With bankruptcy the guidelines are kinda iffy. What we were always told is that we cannot send the homeowner anything that even looks like a bill or sound like we are demanding payment when the account is coded as a bankruptcy. What you can do is make sure the bankruptcy is no longer showing on your account. If it is, you will probably have to send in your discharge paperwork and then do not be suprised if your bill looks devastating. Just make sure you call and stay on top of the process. Be annoying if you have to. This is your home and I'm sure you would like to keep it. So, no matter how much of a runaround you get, stay on top of the issue. Make sure you keep copies of any communications and if all else fails, send everything you have to the 3415 Vision Drive address. Someone should get back with you. I don't know about the bankruptcy department, but I do know regular customer service really can't do much to help you in this issue. Make sure that bankruptcy is not showing on your account still!! And believe me, they do not want your house. Especially in this economy.

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