CHASE JP MORGAN CHASE BANK BROKE THE LAW ripoff PALATINE Illinois
My wife and I did a balance transfer of 8,000.00 for 1 year at a 0% interest rate. For the first few months everything was fine. Then we get there statement saying we were late 1 day on our payment and they removed us off the special rate of 0% to a 8.99. My wife and i have never made a late payment ever. They may have posted it late, but we were not. We think that they do this randomly to other people so they can charge you with late charges and higher interest payments.
This is how they make there money. This is against the law. They should be shut down! We're contacting the state attorney generals office, the better business bureau, and whoever else we can think of, and filing a major complaint against them. CHASE is a bad risk! Don't ever do business with crooks as they'll rob you blind! The CEO Jaime Dimon should be ashamed to be running a den of thieves!
Mike
ST PAUL, Minnesota
U.S.A.
8 Updates & Rebuttals
Anonymous
Delhi,Louisiana,
U.S.A.
I agree
#9UPDATE EX-employee responds
Sat, June 21, 2008
I agree that you should call and ask for a reset. also find out if there is a local bank you may be able to take your payment to. I have found that things in the mail generally get lost when it comes to making payments. Also, check your bank to see when the payment was taken out of your account. Since check21 went into effect, the date you see it process is generally within 2 - 24 hours of when the payment center processed it. Get some documentation. That way if any issues come up you can prove your side of the story and get it fixed. And don't accept the first answer of what can't be done.
Chase Employee
Anytown,Missouri,
U.S.A.
Getting your APR back
#9UPDATE Employee
Wed, September 12, 2007
If you are still in your allotted introductory time, you can ask to speak to a supervisor and request a reset. Most regular customer service agents don't know that we can do that (not general knowledge we give to them), and that as long as they are still in their promo period, we can usually give at least a one time reset of your introductory apr.
Also, with your payments, the best suggested way to make a secure, fast payment is to pay online at our website. It takes 2 days at the MOST. The mail is not as reliable as it used to be, and we cannot control when your payment gets to us. As long as you make your payment online at our website before 4pm est, it will post for that day. Hope this helps your situation!
Mike
ST PAUL,Minnesota,
U.S.A.
RE: What law was broken?????
#9Author of original report
Wed, May 16, 2007
First of all if we would have sent the payment in the day before i wouldn't have filed this report. Second of all, Chase is suppose to make there money legitametly and not illegally. They purposely suck you in promising the consumer a 0% only to raise it up by FALSELY claiming your late on payments..or sending the bill out late, or changing the payment due dates time after time! They have done it all! They are the ones that broke the contract, not us! Most BANKS don't dishonestly do this robert! do you get that now? or do i need to get the pointer stick out? And your very lame answer "well geez, at least it was only 8.99% ?? I don't give a crap if it was 1%. Fact is whether it's 8.9% or 50% they are still screwing the consumer and should be put out of business!!! CHASE IS A FRAUD!!!
Mike
ST PAUL,Minnesota,
U.S.A.
robert are you a stoop or just a typical idiot?
#9Author of original report
Wed, May 16, 2007
First of all if we would have sent the payment in the day before i wouldn't have filed this report. Second of all, Chase is suppose to make there money legitametly and not illegally. They purposely suck you in promising the consumer a 0% only to raise it up by FALSELY claiming your late on payments..or sending the bill out late, or changing the payment due dates time after time! They have done it all! They are the ones that broke the contract, not us! Most BANKS don't dishonestly do this robert! do you get that now? or do i need to get the pointer stick out? And your very lame answer "well geez, at least it was only 8.99% ?? I don't give a crap if it was 1%. Fact is whether it's 8.9% or 50% they are still screwing the consumer and should be put out of business!!! CHASE IS A FRAUD!!!
Robert
Wallingford,Connecticut,
U.S.A.
What law was broken?
#9Consumer Comment
Wed, May 16, 2007
"This is how they make there money. This is against the law." You should state what law this is against.
When you state that you never paid late, do you mean you paid the day before the due date or that the payment was submitted with sufficient time to be processed and applied to your account. Is there anything in your charge account terms and conditions that explains their process for crediting payments to the account?
Of course this is how they make their money. Their employees don't work for free.
At least the interest rate is only 8.99. Some that have missed payments get their interest rate jacked up to 20% plus.
Robert
Wallingford,Connecticut,
U.S.A.
What law was broken?
#9Consumer Comment
Wed, May 16, 2007
"This is how they make there money. This is against the law." You should state what law this is against.
When you state that you never paid late, do you mean you paid the day before the due date or that the payment was submitted with sufficient time to be processed and applied to your account. Is there anything in your charge account terms and conditions that explains their process for crediting payments to the account?
Of course this is how they make their money. Their employees don't work for free.
At least the interest rate is only 8.99. Some that have missed payments get their interest rate jacked up to 20% plus.
Robert
Wallingford,Connecticut,
U.S.A.
What law was broken?
#9Consumer Comment
Wed, May 16, 2007
"This is how they make there money. This is against the law." You should state what law this is against.
When you state that you never paid late, do you mean you paid the day before the due date or that the payment was submitted with sufficient time to be processed and applied to your account. Is there anything in your charge account terms and conditions that explains their process for crediting payments to the account?
Of course this is how they make their money. Their employees don't work for free.
At least the interest rate is only 8.99. Some that have missed payments get their interest rate jacked up to 20% plus.
Robert
Wallingford,Connecticut,
U.S.A.
What law was broken?
#9Consumer Comment
Wed, May 16, 2007
"This is how they make there money. This is against the law." You should state what law this is against.
When you state that you never paid late, do you mean you paid the day before the due date or that the payment was submitted with sufficient time to be processed and applied to your account. Is there anything in your charge account terms and conditions that explains their process for crediting payments to the account?
Of course this is how they make their money. Their employees don't work for free.
At least the interest rate is only 8.99. Some that have missed payments get their interest rate jacked up to 20% plus.