Chase Manhatten Mortgage Company ripoff No insurance for over a year. Still don't know what happened to money out of escrow to pay insurance premium. My payment went up to pay for HIGH DOLLAR INSURANCE Doraville Georgia
Found out while trying to refinance I had no insurance for 1 year. Chase said they paid premium out of my escrow. Prudential said check was late so they sent it back. Talked to both places weekly for 3 months. Never did find out what happened to money out of MY escrow account. Had to pay high premium for insurance because I had none. House payyment went up to put more in escrow to pay new premium.
My insurance was due this month I have now had for 1 year, agent said Chase only paid liability so they had to contact them. Chase said they didn't know why and would send the rest of the premium. My brother-in-law who owns a bank said there has been several complaints about Chase.
I want to know what my legal actions could be against Chase. I do NOT feel like I have been able to contact anyone who can HELP ME! I have never been late on a house payment any part of my money goes into MY escrow to make sure I have insurance on my house. When I found out I did NOT have insurance it was TORNADO SEASON IN OKLAHOMA and I was totally stressed out what I would do if my house was destroyed. I am an EXCELLENT customer and desire BETTER SERVICE
Veda
Harrah, Oklahoma
U.S.A.