Complaint Review: Chase Mastercard Services

Chase Rip-off Victim - I have excellent credit; always pay much more than required minimum and shocked to learn that my APR has risen to 28.24%!

I'm in South Louisiana; we had Katrina and Rita hurricane losses and my payment was a day later than the due date. I was a couple of days late when my mother died in April.

I received a letter today from Chase and they were informing me of a large credit increase! They actually want me to charge more on my card! I don't think so!

I've had several conversations with their service representatives. Today they said they would lower my rate to 25.00%! Big Deal. This is unacceptable and totally unfair; I'll be paying them off.

Jacqulyn/Victor
Brittany, Louisiana
U.S.A.