Complaint Review: Chase Bank

An account was opened at Chase bank using fraudulant information. I contacted them and told them that I did not open this account. At this time there was no balance on the account.

Now four months later,there is an $8,000.00 balance, the account is still open, past due and in collections.

I have contacted several different people severl times. You never talk to the same person twice. They will not give me a direct number to contact them. They always say someone from the security and fraud department will contact you. They never do.

The last time I called them they said that they did not have my correct address to send the information to or a phone number to contact me.

So in the mean time my credit is going to crap due to this issue. I have been denied credit several times because of this.
It is just poor business that affects the average family.

Byron
Everett, Washington
U.S.A.