Complaint Review:
CHASE Payment Assurance
CHASE Payment Assurance I purchased Chase's payment assurance for my car loan..the promise made was that it would cover my car payment if I lost my job...when I was laid off, they advised the fee they have been charging me o , Internet
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Internet
United States of America
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I purchased Chase car payment assurance so I would be covered in the event of losing my job. When I called to take advantage of the benefit, I was advised that my insurance payment never covered involuntary unemployment, only disability...which was not as much as a concern to me. I think they "switched" the policy and lied to me. They never sent documentation...only took a payment every month....I should have asked for documentation beforehand....If you take out any assurances from Chase...be sure to get and SAVE all documentation of the assurance....