Chase Payment Protector Plan Rip-off Wilmington Delaware
A couple days ago I received a letter indicating I had signed up for Chase's Payment Protector Plan for the low rate of $0.69 per $100 of balance. I *never* sign up for anything like this or allow a telemarketer to waste my time, so this was news to me.
I called the number to verify the date and time of the enrollment. They claimed it was over the phone and on Feb 5th. It turns out I was out of town from Feb 3 to Feb 9. How could I have signed up over the phone.
After calling Chase, they gave me a code and another phone number to call from where I could listen to an audio recording of the enrollment call. Of course, this isn't available for 4-6 weeks. We'll see if they can produce this evidence. It doesn't seem likely...smells like a scam to me.
Jen
Drexel Hill, Pennsylvania
U.S.A.
2 Updates & Rebuttals
Taylor
Bermuda,Australia,
Canada
check your credit card statements
#3Consumer Comment
Fri, November 11, 2005
You are absolutely right this charge was put on your account without your authorization, and If you requested to hear a recording you would, but it will not be what you agreed to at all. You were called from a call centre in India, they will call to confirm you address...which Chase should have you get all your bills don't you?
Alternatively, they will call to offer you the plan free for 30 days, but you will be charged for the plan as soon as you hang up. Then it is up to you to check your statement and call and cancel....anything to good to be true usually is anytime anything is free....it's not.
After you see this free plan charged to your credit card, you will have to call another call center in Canada or Oklohoma or Florida...but
the Canadians will not tell you they are not in the US they will stay they are just north of US it's funny ask them what city and watch them stammer and stutter on the phone they don't have a clue it is all so scripted they have to stay all of that crap, or else they get fired.
This person always a very friendly Canadian.....why do you think Chase hired Assurant for this, we Americans would not be so friendley but they will tell you what a great plan this is and how you got it free, and suggest you use the benefits...and good luck with that, you will not be able to use these benefits without a ton of paperwork and phone calls, and that is only if you are approved. The bottom line check ALL your credit card bills for any charges, you did not authorize no matter how small it will save you a lot of time and money in the long run.
And word to the wise IF you get ANGRY and threaten lawyers or the Attorney General you will get all your money back.....well up to 3 months anyway....so don't put up with it demand all your money back.........and use the word lawyers and Attorney General, or even your congress........that will get you some action.
I could go on and on, with the Payment Protector Plan but the only thing it protects is Chase this is the biggest rip off I have ever seen .....how do you think they remain to be one of the biggest banks in the United States.
This is a big rip off it is credit card insurance, and just this side of being legal. I worked there took an average of 60 to 80 calls a day 90% of those calls told me that they did not authorize this.....now are they all wrong?. NO Chase has enrolled them without their authorizaton. SO no you are not wrong you were enrolled without your authorization it is a big ripoff.
Robin
Waldron,Arkansas,
U.S.A.
Have you checked your Chase card interest rate lately?
#3Consumer Comment
Mon, February 17, 2003
I have two credit cards with two different companies. One is through Chase; the other with a different company. The outstanding balance is about the same on both cards and I pay more than the minimum required every month on both cards. I have had both cards about the same length of time.
The "other" company has progressively lowered my interest rate as time has gone by to 9.8% (because I pay on time and pay more than minimums). Chase has progressively RAISED my interest to 14.9% (because I pay on time and pay more than mimimums!!??). Why would they do that? Anyone have a clue?
What is wrong with this picture? Both companies are working with the same credit data and receiving compensation in a timely manner at about the same rate. I have even called Chase about this and have been told that they will not consider lowering the interest; period. After each of these calls, they raise my credit limit and send me an envelope full of checks and invite me to bend over for an even longer term!
I am in the process of closing my Chase account. The fact that they are doing this hinky insurance scam tells me that the bottom line is not looking too good for them and they are "loading" (just like predatory lenders!). They take the chance that you are not really looking at your statement (you would be amazed at how many people DON'T!) The danger to the consumer in all this is that they are apt to begin selling CC accounts to other entities which may prove to be even worse!