Chase Quick Pay w/Zelle Funds Paid But Not Released by Chase / Zelle Louisville Nationwide
On Oct. 5, 2017 a client sent me a payment of $225. I was alerted to this via text message by sender #58189. It said “(client name) has sent you $225.00 September. Get money at Zelle register.zellepay.com…” I did not want to download the app, as I already had an eligible Chase account. After many back and forths with Chase, their instructions did not fix the issue.
It's been over a week and a dozen communications since I have "received" these funds. I am still being denied access. I request full access to these funds along with the $34 per day overdraft fee I would be charged should the roles have been reversed.
See here: https://www.chase.com/content/dam/chasecom/en/checking/documents/clear_simple_guide_total.pdf