Complaint Review: Chase/Amazon Visa Credit Card

I rented a car using a third party website. When I arrived at the rental area I paid the entire fee using another credit card. When my Amazon Visa statement arrived there was a charge for $ 191.47 made by the car rental agency.

I dont know how they got my card number, and I certainly did not authorize this charge. I filed a dispute with Chase/Amazon Visa, and sometime later was told they believed the charge was valid because the merchant said so. This is rediculous! Not just terrible customer service but, " no " customer service!