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now have they blocked me and call me racist words after l report them after they have take money from my card whitout my permission ,and they partner ccbilling the moneywashing company have spread out rumors and lies about me ,so l not coming in on the site ,if they have done something not in law book then l have right to report them ,so nw l not coming in and it seems to b full of racistes in the owner and support of chaturbate
1 Updates & Rebuttals
Chaturbate
Miami,Florida,
Support Inquiry
#2UPDATE Employee
Wed, July 10, 2013
As much as we would like to investigate and assist in resolving this matter, we are unable to as you have not provided enough information for us do so. We work to expeditiously to timely respond to all emails we receive from users having issues due to changed banks or addresses, or due to people having issues signing up or logging in. If any email you sent was not timely respond to, I apologize, and assure you that your complaint is important to Chaturbate. Please feel free to contact us again at support@chaturbate.com, and we will be happy to investigate this matter.
Regarding your complaint that someone used racist language when communicating with you, we are suprised to see your allegation that our company or our owners are racist. To the contrary we employ and have contracted with individuals of various races and backgrounds. We pride ourselves on being as diverse as possible. We have never rejected an employee, service provider or member on the basis of their race and would never do so. If any employee or service provider for our site has ever used racial language, we would be very anxious to see such message and immediate action will be taken against the employee as we have no tolerance for racism or bigotry of any kind in our company.
Again, if there is an issue using our site that you would like for us to investigate, please contact us at support@chaturbate.com.