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  • Report:  #1053457

Complaint Review: chaturbate

Chaturbate.com REVIEW: Chaturbate Customer Satisfaction Commitment: Chaturbate is dedicated to customer satisfaction, Chaturbate has implemented strategic changes to its customer service department to insure members' satisfaction, focusing on shortening response times for support requests.


*UPDATE: Recognized by Ripoff Report Corporate Advocacy Program as a safe business service – Chaturbate pledges to always resolve any issues, feel safe, confident & secure when doing business with Chaturbate, recognized by Ripoff Report Verified™ as a safe business service

  • Reported By:
    softytie — tempe Arizona
  • Submitted:
    Fri, May 24, 2013
  • Updated:
    Mon, November 04, 2013

 They ban my account and I had over $60.00 in it, I haven't got my payments or an explanation, I have emailed and contact them through their "support" and  twitter but no response, it has been 30+ days now.

1 Updates & Rebuttals


Chaturbate

Miami,
Florida,

Account Termination for Terms Violation

#2UPDATE Employee

Wed, July 31, 2013

Under Section 30(c) of the Terms and Conditions all third party advertisers must agree to in order to become a third party advertiser it is stated "Further, you represent and warrant that you will only advertise on services and providers, which permit advertisement of services such as Chaturbate. You understand and agree that if you advertise on any service or provider, which does not permit such advertising, your account will be terminated without notice and without pay."  On April 24, 2013, we were contacted by a third party website about Chaturbate account "softytie" stating that such site was being spammed with links to Chaturbate (which links contained "softytie's" unique payment code).  On the same day, the "softytie" account was terminated for violating Section 30(c) of our Terms and Conditions.  

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