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  • Report:  #809545

Complaint Review: www.cheapdvdau.com

cheapdvdau.com Selling fake dvds, false advertising, deceptive website and appalling customer service. Trades as an Australian company and website, then send you the wrong product from china and it is pirated. Then Internet, Internet

  • Reported By:
    Steve — Highbury Internet Australia
  • Submitted:
    Thu, December 15, 2011
  • Updated:
    Thu, December 15, 2011

I ordered a ben 10 alien force box set for my son from what checked out as an Australian business and website. When I received the goods it was from china, fake, badly made and not at all what was advertised.

Follow up service was nothing but a run around from them and their live chat help rep.,Zoe continually avoided the subject of a refund and would not give return or further contact details.

When I finally received an Email from them with return instructions it was a chinese apartment address and they tried to tell me it was an asian version. HELLO! Why did the packaging have an R-Restricted logo and BLU-RAY logo for a children's DVD?

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