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  • Report:  #735928

Complaint Review: cheapoair

cheapoair 866-592-9685 cheapoair cheap strategy, 7 days frustration, Sleepless Nights Internet

  • Reported By:
    Mohan Mareedu — Atlanta Georgia United States of America
  • Submitted:
    Thu, June 02, 2011
  • Updated:
    Thu, June 02, 2011

Last Week I booked a round trip Air Line Tickets on cheapoair.com website as it showed lower price compared to any other website. But, see what made me cancel it after 5 days.

1. First time the deal shows, say some X$.
2. When you give your Bank details it says that ticket is not available, and shows a X+40$ ticket is available for the same trip.
3. Looks Okay, and we will book it and will receive a confirmation email.
4. After 1 day I received a mail that the fare has increased to X+120$, and I need to confirm whether I want to book it.
5. Called up customer care, they are not available in EST business hours. They are available only in IST(Indian Standard Time) business hours.
6. Now, I have to call in the Mid nights. Each time, I ll be put on hold for atleast 10 minutes, and they say they are transferring my call to other department, but there are no departments, all are one and the same, the same person will be talking regardless any issue.
7. This continued for 2 days. Finally, they said they have a fare at X+420 $ for the same trip, either I can book it or I can cancel my ticket for full refund.

The plan is that they will waste few days and most of the airline prices hike up, so they will put in a situation, when compared their fair is lowest. 

They will refund if you cancel, but they will waste 5 days and gives you lot of head ache and frustration thinking what to do, using cheapoair Cheap strategy.

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