Cheapoair.com, Arijit ripoff, fraud, Arijit, terrible customer service, con, bad business, dishonest, low fares, cheapoair.com, cheapoair, rip-off Internet
The worst customer service and the biggest mistake I made was to give my money to a company that doesn't honor promises made. They will give you the run-around to no end and they will tell you various lies and delay as much as possible hoping that you will get frustrated and just give up. Do not utilize their "services" and trust them. Arijit is completely dishonest and lacks integrity. Purchase tickets at own risk! This is a warning! Stay away!
Abdullah
Southfield, Michigan
U.S.A.
2 Updates & Rebuttals
Katie
New York,New York,
U.S.A.
Cheapoair.com, Arijit ripoff, fraud, Arijit, terrible customer service, con, bad business, dishonest, low fares, cheapoair.com, cheapoair, rip-off Int
#3UPDATE Employee
Wed, October 04, 2006
Dear Abdullah:
I am so sorry that you had such a difficult and arduous experience using our customer service. I assure you that we are very dedicated to our customers and want to hear from you. Please feel free to contact our customer service team so that we may find resolution as expeditiously as possible, and to your satisfaction.
CheapoAir.com is a member in good standing of IATAN and ASTA, two of the most recognized Travel Industry Associations. We have also been in the Travel Business for over 12 Years.
Please feel free to contact Customer Care:
CheapoAir.com Customer Care: 212-478-0335
Office Hours are from 9:00 AM to 9:00 PM Monday through Friday and 11:00 AM to 5:00 PM Saturday, Sunday and Holidays.
Please also feel free to email me directly with any questions you might have Katie@CheapoAir.com
Again, my sincere apologies,
Katie
Eric
Lawrenceville,New Jersey,
U.S.A.
There is a solution
#3Consumer Suggestion
Tue, April 18, 2006
I have dealt with this company twice in the past 3 weeks, for two different reservations.
While, yes, the customer service response is slow, I found that when you call their NY telephone number, if you enter "1" (no matter what your reason for calling) you will immediately speak to a live person. Explain the problem, she will either transfer you to the right person immediately, or leave a voicemail which DOES get replied to within a few hours.
They do make many mistakes, but are pleasant and helpful in resolving issues.