CheapOair.com Book car reservation three months in advance to find out at airport Enterprice rent a car counter no resservation left stranded with my family and no rental van Internet
Book a van to be pickup at ft meyers fl airport enterprise rent a car center three months in advance just to find out no reservation was giving to enterprise rent a car by cheapoair.com.cheapoair.com charge me a booking fee of $15.00 and gave me a total price of $449.44 includes govt,taxes,and fees to rent a van for a week with a balance of $434.44 at the time of pickup at airport. call cheapoair.com to confirm conformation day before leaving for vacation cheapoair.com emailed me a conformation with total price and dates of pick-up and drop-off date from enterprise-rent a car.only to be told at the airport enterprise-rent a car counter the next day that no rental conformation was ever giving from cheapoair.com.call cheapoair from airport only to be put on hold for 50 minutes call back only to be hung up on after giving them my booking number.left with no ride at airport how do they get away with this. enterprise rent a car would not honor my paper work from cheapoair or rental amount they said it would cost me $150.00 more for a total price of $580.00 i got RIPOFF SOMEBODY HAS TO BE ABLE TO SHUT THEM DOWN
3 Updates & Rebuttals
Joseph Brown
Spartanburg,South Carolina,
USA
Rentacar
#4Consumer Comment
Mon, August 01, 2011
Geez, it's really hard to understand this gibberish from people with a 3rd grade education. The ones who can't differentiate between there, their, they're are really difficult to understand.
Frankie
hamden,Connecticut,
United States of America
They cheapOair should have their license taken away their are vary dishonest company?
#4Author of original report
Mon, August 01, 2011
cheapOair contacted me but it don't make sense they make believe they are their for you but there not. they are just playing games trying to make themselves look like their a good company but in reality their running a scam lying to their customers .they are trying to cover up there tracks but the state of new york should revoke their license as soon as possible before moor people out there get hurt. thank you
Renee customer service
new york,New York,
U.S.A.
CheapOair.com
#4UPDATE Employee
Wed, July 20, 2011
Dear Sir, I am very sorry to hear of your inconvenience. I wish to follow up with Enterprise to see why the car booking was not honored. It very well could be that they over sold the vehicles, and that is why they didn't have a car for you. Please email me your 7 digit booking number, I will follow up with them, and also refund you back the service fee.
my email:
randrews@cheapoair.com
place BLOG in the subject line