Complaint Review: Cheap Tickets

I booked flights on Cheaptickets.com. After returning from the trip, I noticed a charge on my credit card for Travel Insurance. I called the company "Access America" to dispute the charge. They explained that as of Dec 3, you have to opt out of paying for travel insurance when booking on cheaptickets.com . and coulld not issue a refund over the phone. I emailed the company and was promptly refused.

I emailed Cheaptickets and they refered me back to the the insurance company.

I saw no mention of travel insurance. I never buy it. This is an abuse of my credit card information. Its theft.

They will never get my business again.

Dan
Staten Island, New York
U.S.A.