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  • Report:  #1025669

Complaint Review: Cheaptickets.com

Cheaptickets.com Cheaptickets.com Riped off by cheaptickets.com and told my trip was unrefundable!!! Scamming and hunging up! Internet

  • Reported By:
    wandatorres — bridgeport Connecticut United States of America
  • Submitted:
    Fri, March 08, 2013
  • Updated:
    Mon, March 18, 2013


This was my first Spring break vacation with my boyfriend, i went a head and booked our travel date for March 2013 in which totaled out to about $1400. Upon printing out my reservation i realized the month was incorrect and was set for Feb. I tried to contact customer service about the mix up. I recieved excuse after excuse, multiple hang up's and just out right disrespect! I am trying to contact someone from the corporate office and there seems to be no one to help me! I am very upset and plan on taking action for my refund or change of dates ... I advise no one to use this site to book anything, this was a rip off and big scam. So pretty much i paid cheaptickets.com 1400 of my hard earn money to recieve no trip and a go f**k myself response from them!  OUTRANGED!!!!!!

1 Updates & Rebuttals


Cheaptickets

Chicago,
Illinois,

CheapTickets

#2REBUTTAL Owner of company

Mon, March 18, 2013

Hi,
wandatorres,

This is Robert, and I am part of the CheapTickets Customer Relations team.  I am sorry for the disservice from CheapTickets.  Please forward the CheapTickets Record Locator to us at socialnetwork@cheaptickets.com.
 Please use my name in the subject line, so that I can investigate further.

Thank you for your patience, I look forward to hearing from you.

Sincerely,

Robert
Woyach

CheapTickets
Customer Relations

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