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  • Report:  #777497

Complaint Review: Checkredi

Checkredi ignores rules of debt collection uses illegal tactics! Lexington, Kentucky

  • Reported By:
    Jessica — Lexington Kentucky United States of America
  • Submitted:
    Fri, September 16, 2011
  • Updated:
    Thu, April 11, 2013
  • Checkredi
    406 Park Pl
    Lexington, Kentucky
    United States of America
  • Phone:
    859-967-7334
  • Category:

I admittedly made a mistake in balancing my checking account and had a check returned NSF to Donato's Pizza.  This company, CheckRedi, is the agency used by Donatos to collect on their returned checks.  CheckRedi continually left me messages stating that I "must" respond to their calls before 5 pm or face consequences.  I tried to call them back but only received voicemail.  I left messages telling them that I'd make the payment on my next pay date yet the demanding and threatening calls continued.  Finally, this morning, I was able to speak with someone when I called and to add insult to the injury of the mistake they charged me $90.65 for a $28.65 check!  Is this legal?  Does anyone know if it is legal to charge $62.00 to collect on a returned check?  That just seems outrageous to me. 

1 Updates & Rebuttals


Customer Service

Lexington,
Kentucky,

Customer Service

#2UPDATE Employee

Thu, April 11, 2013

I have reviewed your complaint and would like to assist you in resolving this matter if you are still interested.  You can contact me at 800-686-9522.  Ask for Olivia in our customer service department.  

I will personally investigate this matter and resolve it to your satisfaction.

Sincerely,
Customer Service
CHECKredi

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