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  • Report:  #44587

Complaint Review: Chef's Catalog

Chef's Catalog ripoff attempt with substitute gift Cuisinart Stainless Steel Grind & Brew Coffeemaker worth $50 less than purchased item Web Internet

  • Reported By:
    — Fairfax Virginia
  • Submitted:
    Sat, February 08, 2003
  • Updated:
    Sat, February 08, 2003
  • Chef's Catalog
    3631 W Davis St D, Dallas, TX 75211
    Internet
    U.S.A.
  • Phone:
    800-884-CHEF
  • Category:
    Kitchens

Ordered a Cuisinart Stainless Steel Grind & Brew Coffeemaker with Thermal carafee for $149.99. Received Black plastic Cuisinart Grind & Brew Coffeemaker with glass carafee shown on their web site for $99.99. Contacted them and they reshipped correct item and charged me a second $149.99.

I shipped the inferior coffeemaker back and they said they credited my account but it never showed up. I had to write to my credit card company to get the credit posted.

Chef's provided no compensation for the hassle and I've since found the coffeemaker for $20 less than I paid. If you order a gift from them make sure they send what you ordered and got charged for.

Ron
Fairfax, Virginia
U.S.A.

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