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  • Report:  #1405646

Complaint Review: Chenven*RadiantSkin

Chenven*RadiantSkin TTE*MagicEye I was offered a free sample of a new revolutionary skin cream to try out for only the shipping charges of $5.97 and also for an eye cream for the same shipping charges. Internet

  • Reported By:
    Gisela — San Rafael California USA
  • Submitted:
    Wed, October 11, 2017
  • Updated:
    Wed, October 11, 2017
  • Chenven*RadiantSkin
    Internet
    USA
  • Phone:
    8884744206
  • Category:

I was offered a free sample of a new revolutionary skin cream to try out for only the shipping charges of $5.97 and also for an eye cream for the same shipping charges. Both actually arrived in the same package, so shipping charges should only have applied once. Both products were offered on a regular basis around $34 each on the internet site.

However, only 14 days later I was charged $89.97 and $85.97 on my credit card. I did not notice the charges until my next visa bill where I was charged $91.94 and $94.94 again for the same product.

I then contacted my credit card company and with the person from the CC Company we created a conference call between the above company and we were told that I had agreed on the free sample order that after 14 days if I did not cancel the cream, I was going to have automatic shipments going forward on a mothly basis.

Not seeing the initial charges on my credit card, I was charged again the next month when I finally saw it. We were told that the only thing the company was willing to do is to give us a one time 50% discount and nothing else......That was only on the second charges, since I didn't even know about the first charges when we were on the conference call.

A total Ripoff.

 

Chenven*RadiantSkin TTE*MagicEye I was offered a free sample of a new revolutionary skin cream to try out for only the shipping charges of $5.97 and also for an eye cream for the same shipping charges. Both actually arrived in the same package, so shipping charges should only have applied once. However, only 14 days later, I was charged $89.97 and $85.97 on my credit card. I did not notice the charges until my next visa bill where I was charged $91.94 and $94.94 again for the same product. I then contacted my credit card company and with the person from the CC Company we created a conference call between the 3 persons and we were told that I had agreed on the order that after 14 days if I did not cancel the cream, I was going to have automatic shipments. Not seeing the initial charges on my credit card, I was charged again the next month when I finally saw it. We were told that the only thing the company was willing to do is to give us a one time 50% discount on nothing else...... ? Nevada/ Internet

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