Cherry-auto.com Product Not Delivered, No Replies to Calls or Email Internet
Ordered wheels from them (Nissan Axxess (1990-1995) Factory, OEM 14x5.5 Reconditioned Wheel 16 Hole Flat Black Full Face Paint). After not hearing anything from them for 2 weeks I emailed. I received an email saying "I am waiting to hear back from our warehouses for your wheel order status. I will forward on tracking info on Monday 12/01/2008." I never heard from them again despite emails and calls. I opened a dispute in paypal but still heard nothing. I finally escalated it to a claim. Paypal decided in my favor but were unable to recover any funds from the seller - collin@cherry-auto.com
Glen
Moorestown, New Jersey
U.S.A.
1 Updates & Rebuttals
Jeff
Manda,Nebraska,
U.S.A.
From My Understanding, Cherry is Disolving
#2Consumer Suggestion
Thu, January 08, 2009
Cherry Auto Parts was a great company for a number of years. It's my understanding that it is owned by two brothers who are, sadly, splitting on very, very bad terms.
The way they are handling the split is hurting a lot of customers and they have burned a lot of their business contacts in the process who won't want to business with either of them under any name in the future.
It's sad that this company, which really was one of the best in the business for a long time, is going out like this.