Complaint Review: Cherry Hill Triplex

My husband & I purchased our 2004 jeep liberty on 3/6/2004 and to this day we don't have our license plate, inspection, or our 2000 ford focus paid off.

We were advised by the dealer we would get our license plate when we came up with the last $500 of our down payment to complete the trade in. That was 1 month ago.

When we asked the dealer again when we would get our license plate, we were advised that we would now get everything when we paid our first payment to the dealer. When asked what bank we were going through we were then told "we will let you know when you make the payment" Excuse me? This our money we are giving out; we have the right to know where it is going to.

It's like as if we weren't even really approved for a loan. How can dealers get a way with that? It's bad enough that our interest rate is 17.5% which is ridiculous.

I saw this thing on 60 minutes where car dealers jack up the percentage rates to make more money from hard working people like ourselves. The worst thing? My loan with ford is ready to go in default because cherry hill hasn't paid off my car, but from my understanding the car was already sold to somebody else.

All I want is to have ford motor company paid, my license plate, inspection stickers, & my interest rate lowered... if that is possible...

Marie
levittown, Pennsylvania
U.S.A.